In This Issue of GO!

 In today’s current, challenging, economic climate many fleet owners are feeling the pinch when it comes to cash flow. One option for solving a strained cash flow situation is to incur debt. But with debt, of course, there is the cost of debt that has to be dealt with. So, many fleet owners are turning to factoring programs to keep cash flowing when their accounts receivables payments are not arriving on time.

• Accounts receivable financing programs that are custom-designed to match your fleet’s specific needs.
• Full credit services on your customers to ensure you get paid for making your deliveries.
• Collection management services that improve your cash flow and reduce collections risk due to bad debt.
• Real-time, online, account management and accounts receivable information reporting to assist you in managing your customer relationships and your business.

Call Fleet One today and let us show you how you can use factoring to its fullest advantage for your fleet - 877.275.8801 or www.FleetOneFactoring.com.

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I think I speak for all of my co-workers here at Fleet One when I say that each day, we strive to give our customers a perfect experience every time they use their Fleet One account.

There’s an old adage that says that perception is reality. What others perceive about you is, to them, the truth and their reality. As a company, Fleet One is thinking a great deal about this pearl of wisdom, and we are trying to take it to our corporate heart.

To get a brutally honest assessment of what you, our customers and partners, think of us and how we’re meeting your needs, Fleet One has recently begun a series of surveys. This is an ongoing process that will touch every aspect of our business on a regular basis. We are dedicated to making these evaluations a part of our culture, and have already begun to add the surveys to our Welcome Kits and account activation emails. If you haven’t yet been invited to participate, be patient; we are focusing on one individual section of the Fleet One structure with each survey, and we’ll reach out to all groups in the weeks to come. We promise not to overwhelm you with constant requests for evaluations. Our goal is to step back from a somewhat ‘business-as-usual’ mindset and listen to what you have to say about how you think we are doing.

After evaluating the results from the initial feedback, we are pleased to see that our overall customer satisfaction rate is very high. As we read your honest assessments of our products and services, we’re learning. Your outside-looking-in perspective is proving invaluable in our quest to become the perfect fuel card company. Fleet One truly appreciates hearing what you have to say and your ideas for helping move us even closer to our goal of 100% satisfaction. We hope that you won’t wait until you receive one of our communications to share your ideas with us. You may always send us your observations by e-mailing feedback@FleetOne.com. No one knows better than you how well we are fulfilling your needs. And we can’t know unless you tell us.

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Fleet One has launched its newly revamped FleetOneFactoring.com website that offers more choices, faster information delivery and even greater user satisfaction.

FleetOneFactoring.com features an entirely new design that dramatically increases ease of navigation and functionality. The website allows Fleet One customers to receive real-time updates to company news and information as well as up-to-the-minute Policy & Procedures changes.

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Eureka, IL- based Cox Transfer, Inc. is a truckload/flatbed common and contract carrier operating in the Midwest providing just-in-time and on-time services. With a fleet of around 100 trucks, Cox provides transportation services to customers like Caterpillar, Pepsi Americas, Procter and Gamble, GoodWill, Wal-Mart and Exxon Mobil.

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Fleet One is proud to welcome SIRVA to our rapidly growing list of partners. SIRVA provides relocation and moving solutions to consumers, corporations and governments, moving more than 1,000 families every day in more than 175 countries around the world. Fleet One provides both Local and Over The Road cards for North American Van Lines and Allied Van Lines agents.

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