Help
Problem / Symptoms Solution
Screen does not update with new data Clearing the Cache
After Security Login you are asked to login a 2nd or 3rd time Cookie Settings
Reports do not print on one sheet. (printer margins) Help Printing
After Login you only see Welcome, # and your account number does not display Cookie Settings

Before calling Fleet One Customer Care (800.359.7587), please check your Browser Version using the instructions below.

Clearing the Cache

How to Clear the Cache for Microsoft Internet Explorer 8

1. Go to Tools and select Internet Options from the drop-down

Clear Cache

2. Under Browsing History, click the Delete button

Clear Cache

3. Ensure the "Preserve Favorites website data" is unchecked and that the "Temporary Internet files" option is checked.

Clear Cache

4. Click OK to delete the files. You should see a window similar to the one below while your Temporary Internet files are being deleted:

Clear Cache

5. While still in the Internet Options window, click the Settings button under Browsing Options.

Clear Cache

6. Under the section "Check for newer versions of stored pages," select the Every time I visit the webpage option and click the OK button.

Clear Cache

7. Click the OK button to close the Internet Options window.

Cookie Settings
Checking Your Browser Version
Help Printing Website Pages
 
Privacy Statement  |   Terms Of Use  |  Site Map
Copyright 2011 - Fleet One